FAQ answering
Ring Jenny answers the questions customers ask again and again—opening hours, service areas, prices, appointment availability, and emergency jobs. It handles the first response while your team focuses on the actual work.
AI Receptionist Features
Ring Jenny helps Australian and New Zealand businesses answer calls, collect customer details, and handle enquiries when the team is busy, unavailable, or closed.
It works as an AI receptionist and AI answering service for real phone calls from customers—not just website chats or forms.
With Ring Jenny, your business can answer missed calls, capture leads, respond after hours, qualify callers, book appointments, and get clear summaries after every call.
No complicated call centre setup—just a simple AI receptionist that handles the calls you’d normally miss.
AI Call Answering
A real receptionist, on every call
Ring Jenny answers calls 24/7 with a natural, human-like voice. It greets callers, understands what they need, asks useful questions, and guides them toward the next step—whether that's booking an appointment, requesting a quote, or leaving a message.
Instead of sending every missed call to voicemail, Ring Jenny gives callers a clear first response and collects the details your team needs. Perfect for contractors, clinics, salons, real estate teams, trades, accountants, and local service businesses that cannot always pick up the phone.
After-Hours Support
Cover the calls that come in after close
Many customers call after hours. Ring Jenny responds when your team is unavailable, so fewer enquiries are lost overnight, during weekends, or outside your usual opening times. It takes messages, asks basic questions, and helps the caller understand the next step.
For local businesses, this is the difference between waking up to a useful lead and seeing another missed call with no context.
Lead Capture
Every caller becomes a complete lead
Ring Jenny collects important caller details during the conversation—name, phone number, location, service needed, preferred time, job details, urgency, and extra notes.
If a customer calls a plumber, Ring Jenny asks what the issue is, where the property is located, and whether it's urgent. If someone calls a clinic or salon, it collects the service they need and helps move them toward a booking or callback.
Appointment Booking
Booked before they hang up
Ring Jenny can schedule appointments directly during the call, so the customer does not need to wait for a link, form, or follow-up later.
It helps callers book appointments, request quotes, ask for callbacks, share job details, or confirm service availability. The goal is simple—help more callers become real enquiries or booked appointments.
Everything else Jenny handles
From training her on your business to filtering spam and reporting back what callers really want.
Spam filtering
Ring Jenny detects robocalls and sales pitches, so they do not keep interrupting your day. Your team spends less time dealing with unwanted calls and more time focusing on real customers.
Bilingual support
Ring Jenny detects language preference and switches to Spanish automatically, with no extra setup. Serve a mixed customer base without a separate receptionist or call centre process for every language.
Live call transfer
Some calls need a human. Ring Jenny handles the first part of the call, collects context, and warm-transfers the caller to the right person on your team when needed.
Call summaries & alerts
After every call, Ring Jenny sends a concise summary to your team via text and email—who called, what they needed, where they are, how urgent it is, and what action it took. Follow-up is faster and more organised.
Transcripts & recording
Every conversation can be recorded, transcribed, and stored, so you can search and replay call details later. Confirm a detail, review a booking request, or go back to the full call instead of relying on memory.
Business knowledge base
Train Ring Jenny with your business details so it knows how to answer common customer questions—services, pricing, opening hours, service areas, FAQs, booking rules, and call handling instructions. It answers in a way that matches your specific business.
Insights & analytics
Understand call patterns, peak hours, and customer intent with built-in analytics. See when customers call, what they ask about, and how many calls are missed or handled—then improve your handling, FAQs, staffing, and follow-up.
Auto confirmation texts
Ring Jenny automatically sends SMS confirmations after appointments are booked. Callers get a clear next step, reducing confusion after the call and letting them know their booking has been received.
Missed call recovery
Missed calls are one of the biggest problems for local service businesses. Ring Jenny answers when you cannot, understands what the caller needs, collects details, and passes the information to your team.
Simple setup
Add your business details, services, FAQs, locations, and call instructions. Ring Jenny uses that information to answer calls in a way that fits your business—no large call centre setup or complicated onboarding.